With positive development of the "RealThinClient SDK" and the company altogether, in January 2007 we have started working on a new product for Remote Customer Support, which would implement Remote Desktop View/Control, File Transfer and Chat by using the RealThinClient SDK for communication, allowing data to pass through firewalls and proxy servers, without having to reconfigure anything.
After months of research, development and testing, the first public version of this new product (then called "RTC Portal") was released in July 2007. In its initial release, it was only a set of Projects with Forms and Data Modules in Delphi, using the "RealThinClient SDK" for communication. Later in December 2007, all the required code from Delphi Forms and Data Modules was moved into components which would install into the Delphi component palette, allowing developers to drop them on their own Forms and Data Modules to compile remote support functionality into their own Applications.
This new product was well received within the community and sales started to increase and never stopped. As a consequence of the ever growing customer base, the time needed for support grew and it became clear that RTC will need to either grow with the product or team up with a larger company to ensure the same level of support, to further develop the product and to make sure that existing customers will be getting the best for their subscription.
After talking to some well-known Delphi component vendors, on June 23rd 2009 we have reached an agreement with Nexus Database Systems (www.nexusdb.com) to join forces and release Nexus Portal, the leading remote customer support framework for Delphi and C++Builder developers available on the market today.
For more information on Nexus Portal, please visit the Nexus Portal web site at Nexus Database Systems. |